Legal

Privacy Policy

Last updated: February 7, 2026

Ballast and Beam Holdings LLC ("Static to Scale," "we," "us," or "our") operates the website at staticscale.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Digital Product Roadmap Builder and related services.

By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information you provide directly when using our services:

Quiz answers — your responses to our roadmap builder questions, including your business type, goals, audience size, and challenges.
Name and email address — collected when you request your roadmap results or join our waitlist.

We also collect certain information automatically:

Usage data — pages visited, quiz steps completed, and interactions with our site, collected via Google Analytics.
Device and browser information — standard web analytics data such as browser type, operating system, and approximate location (country/region).

2. How We Use Your Information

To generate your personalized digital product roadmap.
To deliver your roadmap results and follow-up communications.
To notify you about the Static to Scale Cohort and related offerings you've expressed interest in.
To improve and optimize our tools and services.
To communicate with you if you contact us directly.

3. AI-Powered Roadmap Generation

Your quiz answers are transmitted to Anthropic, an AI technology provider, solely for the purpose of generating your personalized roadmap. Anthropic processes this data under their own privacy policy. We do not share your name or email address with Anthropic — only your quiz responses are sent.

We do not use your data to train AI models.

4. Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

Google Analytics — website analytics and usage tracking.
Meta (Facebook) Pixel — advertising measurement and audience insights.
Kit (formerly ConvertKit) — email list management and communications.
Supabase — secure database storage for quiz responses and roadmap results.
Anthropic — AI provider used to generate roadmap content from your quiz answers.

We do not sell your personal information to any third party.

5. Data Retention

We retain your quiz responses and roadmap results for as long as necessary to provide our services and improve our offerings. You may request deletion of your data at any time by contacting us at hello@staticscale.com.

6. Cookies

We use cookies and similar tracking technologies through Google Analytics and the Meta Pixel to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. Children's Privacy

Our services are intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at hello@staticscale.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
hello@staticscale.com
Ballast and Beam Holdings LLC — North Carolina, USA